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Google My Business FAQ

Google My Business FAQ

Find answers to commonly asked questions about our product and services.

Set-up and Trial

Yes, we offer a free trial period of two weeks so that you can evaluate the value of our offering.You can extend this with a week. The free trial includes setup and a call with our team to walk you through your data. No credit card is needed and no strings attached. Onboard online and access the software within ten minutes. Would you get married before going on a date? 🙂

How do I connect my Google Business Profiles to the GMBapi.com tool?

All Billing account owners have the option to add any new location group through the settings. By going Settings > Directories > Connect with Google. If in doubt, reach out to us via the Help Desk or your friendly GMBapi.com representative.

How does GMBapi.com compare to other local SEO Software?

Great question! We’ve secured the title of 👉 Best !Estimated ROI 👈 in ‘Local SEO’ for the fourth consecutive quarter, as acknowledged by G2.com. Avoiding boastful claims (🙄), we stand out as the top choice for those with a finite marketing budget, looking for the most important features to grow your visibility.

Can I share access with my colleagues and what are the costs?

Yes, you can add unlimited users to GMBapi.com without additional costs.

Do you offer support?

Yes, we offer both technical support and more generic online marketing consultancy. We invoice separately for service – so you know what you are paying for and can upgrade or downgrade our service plan as needed. We will adjust our service offering to your needs.

Can I cancel the subscription any time?

You can cancel your subscription any time – we are proud to say we only have happy customers.

Is my data safe?

GMBapi.com safely stores all data in Google Cloud with double verification. Removal is done upon request. We will happily copy the data to your cloud storage.

Costs of GMBapi.com

What are the costs of GMBapi.com?

See our offering at www.gmbapi.com/our-offer

Impact and Functionality

For which businesses is GMBapi.com useful?

Larger businesses with multiple locations see the biggest impact when using GMBapi. But we can also add value if you have just a few locations. Value is then added mostly for review response generation, deleted review monitoring and using our citations to send your Google Business Profiles data to 40 other navigation tools, platforms and directories.

When do we see an impact of the tool?

Once you have access, you can immediately start working on your listings and create an impact. The biggest impact happens when you use our software to add new and relevant secondary categories, start replying to your reviews and bulk post content, images and services.

Why is the GMBapi.com tool useful for me?

GMBapi.com helps you save time and money while helping to enhance your ability to manage your Google My Business effectively. The more locations and reviews the faster you will earn back your investment. We are also keen to share knowledge and help troubleshoot issues for those that buy some service.

Data Management

How often does my data refresh

We refresh most of your data in the late evening early morning at the related timeszone. Reviews are refreshed constantly and come in nearly real time.

Can I download my reports?

Yes, you can download your data in excel and csv.

Can I get a PDF version of my reports?

You can download data in PDF or ask us to transfer your data into your Cloud environment if you need to include it in reporting.

Where is my data stored?

The data is stored in GMBapi’s cloud environment – mostly in Google Cloud, stored in the EU.

Who owns my data?

GMBapi.com stores your data in the cloud, but removal is done upon request. None of your Google Business Profile data is sensitive – the reviewer names are already displayed on Google Maps.

Can I store the data myself?

We happily copy the data to your cloud storage or BigQuery if you have a Google Cloud account.

Local Search Tools

Do you offer any additional products?

Yes, we offer a lot of cool services aimed at growing your local visibility on the Google platforms. Think testing Local SEO strategies or local Google Ads, review target setting, or citation creation.

Start growing with GMBapi.com

Leverage AI to manage reviews, bulk publish content while ensuring consistency across all your local platforms. Stay ahead by monitoring competitors & showcasing what makes you stand out.