As a marketing agency, you want to find the most efficient way of operating and supporting your clients. You know how important it is to have the right tools to scale your business.
Besides the must-haves, such as the ability to manage multiple client accounts, filtering on customers or labels, and mass posting functionality, let’s start with your ability to efficiently control the basics of Google Business Profile.
Here are some Short Instructions, All-in-One Tool and KPIs for SEO Agencies to provide 5-star service to their clients
In the beginning, make sure NAP is correct, there are no duplicate accounts on Google (Maps), and all customer feedback is appreciated by the owner.
Short checklist to start with
- Search for duplicates and merge if they exist
- Check for the correct logo and its quality, resolution, aspect ratio etc.
- Check the name
- Check the address and phone numbers
- Check existing photos and delete/replace any inadequate or irrelevant images
- Check for non-responded reviews and thank customers for their feedback
- Rate good customer photos
The next step is to get a right tool for maintaining clients’ accounts
As you manage many clients and their Google Business Profiles, you need to gather all this data and combine it into dashboards. With your essential metrics and relevant business data, you’ll easily see where your marketing efforts are going well and what might need improvement.
Why use a Google My Business Agency Dashboard?
GMBapi’s Google My Business agency dashboard gives marketers all the data they’ll need in one place. One of the most significant benefits of this tool is that it allows agencies to manage thousands of local business locations and multiple listings more efficiently and productively within a single account. Start your free trail today.
Why
GMBapi.com?
Now is the best time to start tracking and reporting on your Google Business Profiles. Save time, and start optimising your local presence more effectively.
Low Pricing
The lowest pricing and price matching if you find a cheaper alternative
Full
Functionality
Unlimited access to posting content, multi-lingual AI responses to reviews, and adding additional users
Growth
Opportunities
Include service hours, citations, local landing page optimisation, a Store Locator, or Apple Business Connect
The final step is to define key metrics and KPIs for each of your clients
We suggest you use four generic metrics and four KPIs suitable for any brick-and-mortar store having an online presence. Think about the metrics specific to each of your client’s businesses. Do not hesitate to ask your client directly what is crucial for them and add it to your KPIs too.
What are the top Google My Business Agency Dashboard metrics?
Dashboards help you identify priorities and are the middle step in transforming data into actionable insights. We have created seventeen Dashboards from Google Business Profile data around the following themes:
Total Actions
Website actions – the number of times the website was clicked
Phone actions – the number of times the phone number was clicked
Driving directions actions – the number of times the driving directions were requested
![GMBapi Dashboard - Analytics Google Actions](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-Analytics-Google-Actions.webp)
![GMBapi Dashboard - Analytics Google Actions](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-Analytics-Google-Actions.webp)
Total Searches
Direct searches – the number of times the location was shown when searching for the site directly
Discovery search – the number of times the location was shown as a result of a categorical search
Chain searches – the number of times the location was shown as a result of a search for the chain it belongs to or a brand it sells
![GMBapi dashboard - Analytics Google KPIs](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-Analytics-Google-KPIs.webp)
![GMBapi dashboard - Analytics Google KPIs](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-Analytics-Google-KPIs.webp)
Reviews Count
The number of reviews that were published on your business profile
Rating
The average rating given for each review published on your business profile
![GMBapi Review Management](https://gmbapi.com/wp-content/uploads/2024/02/GMBapi-Review-Management.webp)
![GMBapi Review Management](https://gmbapi.com/wp-content/uploads/2024/02/GMBapi-Review-Management.webp)
What are the best Google My Business Agency Dashboard KPIs?
Discovery Searches
This tells you the number of times your business profile appeared in search engine results on Google when a user searched for a category, product, or service you offered (ex., restaurant).
Driving Directions
This tells you how many times people have asked for directions to your business location in Google Maps.
Website Clicks
The number of times your business’s website was clicked on in google’s local search results.
Phone Calls
This KPI tracks how many times a customer has phoned your business by clicking on the phone number in your listing.
Google Business Profiles Dashboard on Customer Engagement
Large section of consolidated customer reviews and questions. Helps you to stay in touch with all customers, don’t hesitate to give them feedback.
![GMBapi Dashboard - A B Test](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-A-B-Test.webp)
![GMBapi Dashboard - A B Test](https://gmbapi.com/wp-content/uploads/2024/07/GMBapi-Dashboard-A-B-Test.webp)
Check out our Case Study on how GMBapi provided outstanding results to a chain with 175 stores throughout the Netherlands:
- 80% increase in local impressions
- Simultaneous data synchronisation on 30 networks
- 400 hours saved with Local Tooling
Contact us if you have any questions about the dashboard, local search or our tool.
Check out our tool in action
Get started on local search today with a free demo from one of our experts.
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