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    Michel van Luijtelaar

    Michel van Luijtelaar

    Co-founder · Local SEO Strategist · Industry Speaker

    Author

    Thirteen years at Google. One very specific obsession.

    Michel van Luijtelaar spent thirteen years at Google, most of that at Google UK, ending his tenure as Measurement & Omnichannel Lead for South East Asia. He was responsible for implementing new measurement products and strategies for Google's largest client teams. In his final years at Google, he worked directly on the omnichannel tooling that became the technical foundation for GMBapi.

    He co-founded GMBapi in 2020 alongside Gergan Atanasov, taking the operational and product intelligence from those years inside Google and turning it into a platform purpose-built for multi-location local search.

    The Google-first philosophy at the heart of GMBapi, treating GBP as the source of truth and distributing business information to other platforms from there, is his. It is an architecture he understood from the inside.

    Why his perspective is different

    Most local SEO platforms are built by marketers observing Google's behaviour. GMBapi was built by someone who helped shape that behaviour.

    Michel's background means the platform reflects how local search actually works at the infrastructure level, not simply how it appears in the SERPs on a good day.

    He holds an MSc in International Business from Tilburg University and has spent his entire career in data-driven marketing and measurement: first at Google, and now building tools for the local search industry.

    Speaking engagements

    Publications and Media

    All articles by Michel van Luijtelaar

    PDF menu turned into a digital menu by AI menu digitization, shown on a Google Business Profile store card with Order online and a preferred Direct link, above a four-step bar

    Oct 19, 2026

    Menus & Ordering: Turn Your Google Profile into a Transactional Engine

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    Illustration of a food menu with gluten-free and dairy-free tags mapped to DietaryRestriction values

    Oct 14, 2026

    Google Business Profile menus now support gluten-free and dairy-free tags

    Read More
    Four line charts of EEA search impressions falling after 23 September 2026, with icons for impressions, calls steady, EEA only and this week

    Oct 13, 2026

    Three Quarters of EEA Search Impressions Vanished in Four Days. Customers Kept Calling.

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    Illustration of a client list and white-label report for agency local SEO tools

    Sep 8, 2026

    Best Local SEO Tools for Agencies to Scale in 2026

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    Illustration of a Google search ad with a Book button leading to a scheduling platform

    Aug 27, 2026

    Reserve with Google in Google Ads: Book Buttons Now Appear on Search and Performance Max

    Read More
    Illustration of a ranked list of five Whitespark alternatives for local SEO management

    Aug 12, 2026

    Best Whitespark Alternatives for Local SEO Management in 2026

    Read More
    Two local SEO tools compared side by side, Partoo and GMBapi.com, with pricing structure, technical capabilities, user experience and alternatives key points

    Aug 12, 2026

    Partoo vs. GMBapi.com: Which Local SEO Tool is Right for Your Business?

    Read More
    Illustration of G2 award badges for GMBapi.com with four G2 category chips

    Aug 12, 2026

    GMBapi.com on G2: The Award Record

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    Call, text and web sources feeding into a Collected Info card with source, date and remove buttons, with four key points on a dotted timeline: source and date, audit trail, US only and front desk

    Jul 17, 2026

    Google's New "Collected Info" Tab: What Multi-Location Teams Need to Know

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    Illustration of a Know before you go tip card built from reviews, photos, Street View and attributes, with four takeaways for local businesses: account rollout, detailed reviews, photo captions and complete attributes

    Jul 9, 2026

    Why Only Two of Us Could See "Know Before You Go" (And What That Teaches Every Local Business)

    Read More
    An Apple Business listing with showcase tiles and action buttons feeding an AI assistant that recommends a business, with closed loop, AI assistant, listing controls and competitive gap key points

    Jun 16, 2026

    Apple Maps Just Got a Lot More Important for Your Business

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    Review inbox with filter chips and a rejected reply marker beside an auto reply composer with rotating agents, a delay timer, an approve button and a green tick, titled What's New: Scale Your Reputation, Automate Your Response

    Jun 11, 2026

    What’s New: Scale Your Reputation, Automate Your Response

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    Review reply passing a filter and showing one live and two rejected replies in a reply state list; key points: silent rejection, AI boilerplate, account status, visibility gap

    Jun 4, 2026

    Google’s Review Reply Rejection Filter: What 12,752 Rejected Replies Reveal

    Read More
    One location saved as a services template with Google and custom services, applied in bulk with add, replace or per category modes, with create template, apply in bulk, choose mode and per language steps

    Jun 2, 2026

    How to: use the bulk services functionality

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    Local map with restaurant pins beside ranked restaurant listings with star ratings, call and booking buttons and a green tick, titled Restaurant Marketing Guide: Win Local Search

    May 9, 2026

    Restaurant Marketing Guide: Win Local Search

    Read More
    An app with an API key and OAuth connecting to the Business Profile APIs for reviews, posts, Q&A, media, performance and management, with available APIs, API access, local SEO and security key points

    May 9, 2026

    Mastering the Google Business API: Best Practices and Tips

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    Three release cards, each marked done: bulk editing with a filter, schema and API key sync, and an actionable insights chart, with bulk editing, schema and API, dashboard insights and verification key points

    May 8, 2026

    What’s new: Advanced Bulk Editing and Actionable Insights

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    Credit-based tool with Spintax and spreadsheets compared with a scalable platform with a geo-grid, AI agent and bulk editing, with credit limits, AI automation, pricing for scale and network reach key points

    Apr 14, 2026

    Top Local Brand Manager Alternatives for Scalable Local SEO

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    Brand and locations merged into one Apple Business place card with order and reserve buttons, shown across map, payment and search, with one platform, place cards, brand ecosystem and direct control key points

    Apr 8, 2026

    Apple Business: The New Front in Local Search Dominance

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    Diverging lines for steady rankings, falling calls and rising directions beside an AI pack with missing call buttons and a green tick, titled Local SEO: Why Your Rankings are Steady but Your Calls are Vanishing

    Feb 3, 2026

    Local SEO in 2026: Why Your Rankings are Steady but Your Calls are Vanishing

    Read More
    Adding and removing locations in GMBapi.com: a connect link sent to a location-group owner, a dashboard with segments, and key points Sync, Connect link, Segments and Disconnect

    Dec 17, 2025

    Adding & Removing Locations in GMBapi

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    AI and Law pointing at a reviews card where one review is removed and shown as a dashed ghost row, with four key points: global rise, industries, regional patterns and monitoring

    Nov 17, 2025

    Deleted Google Reviews: What AI and Law Reveal

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    Map Labs versus GMBapi.com: an agency card with Software, Coaching and Full service, and a GMBapi.com card with bulk updates, review replies, citations and rank tracker; key points Full service, Bulk management, Reputation and Local ranking

    Oct 13, 2025

    The Smarter Choice: Map Labs vs. GMBapi

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    How to integrate GMBapi into BigQuery: location data flowing through a service account lock into a BigQuery table and chart; key steps Billing, Service account, Dataset and Scheduled queries

    Sep 15, 2025

    How to Integrate GMBapi.com into BigQuery

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    Cover for "How to Make ChatGPT Recommend Your Business": a ChatGPT answer card showing a business listing with five stars, connected to four icons labelled Listings, Categories, Citations and Schema.

    Jul 28, 2025

    How to make ChatGPT to recommend your business?

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    Major GMBapi updates: a competitor ranking grid with competitor rows, plus photo drag-and-drop, keyword and radius controls and an AI chat; key points Competitor analysis, Bulk photos, Local ranking and AI agent

    Jul 23, 2025

    Major GMBapi Updates: Smarter Local SEO Starts Here

    Read More
    Reporting dashboard with bars and donut between a price slider card and a five-star review reply card with a green tick, titled Best ReviewTrackers Alternatives for Review Management

    Jul 8, 2025

    Best ReviewTrackers Alternatives for Review Management

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    Search hub connected to four cards: mobile map, AI answer, voice waveform and a five-star review with a green tick, titled Local Search Trends to Watch

    Jun 30, 2025

    10 Local Search Trends to Watch in 2025

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    The best Moz Local alternatives: a Moz Local card showing slow updates next to an alternatives card with listing, review, reporting and bulk action tiles; key points Slow updates, Listings, Reputation and Reporting

    Apr 18, 2025

    The Best Moz Local Alternatives in 2025

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    Illustration comparing BrightLocal pain points with alternative local SEO tools

    Apr 17, 2025

    7 BrightLocal Alternatives for Local SEO

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    What a million grid ranks teach us about local SEO: a field of rank points leading to a local pack with listings, stars, category, link and pin chips; key points Reviews, Categories, Redirects and Backlinks

    Apr 3, 2025

    What 1,000,000 Grid Ranks Have to Teach Us About Local SEO

    Read More
    AI-powered content and smarter review management with new GMBapi features: an AI content card, a star review with a reply and parameter chips, and a segments card with City, Region and Custom; key points AI posting, Photo creation, Review replies and Segments

    Apr 2, 2025

    AI-Powered Content & Smarter Review Management: New GMBapi Features

    Read More
    How Google's AI Overviews are reshaping local SEO: a tall AI overview card beside a local pack card with a map and listings and an AI mode card with links; key points AI Overview, Local pack, AI Mode and Reviews

    Mar 27, 2025

    How Google’s AI Overviews Are Reshaping Local SEO

    Read More
    Google Business Profile QR code generator for reviews: checkout, email and website lead to a QR code card, then to a five-star review; key points Ask for reviews, QR code, Download and share, and Local SEO

    Mar 4, 2025

    Google Business Profile Adds QR Code Generator for Reviews

    Read More
    Geo-grid of ranking dots over a map with a competitor panel and a green tick, titled Which are the Best Local Falcon Alternatives

    Feb 27, 2025

    Which are the Best Local Falcon Alternatives?

    Read More
    Local search card leading to a local landing page in a browser window with map, star rating and get directions and call buttons, with four key points: local keywords, clear CTA, credibility and track metrics

    Jan 10, 2025

    How to Build a Local SEO Landing Page That Converts

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    Reviews with some marked as removed, leading to a chart of deletions over time with spikes, with key findings time trends, ratings, replies and industries

    Dec 17, 2024

    How and Why Google is Deleting Reviews

    Read More
    A brand card fanning out to a map listing with a green tick, a branded email and a branded payment, titled Apple Expands Business Connect: More Exposure for Businesses

    Nov 8, 2024

    Apple Expands Business Connect: More Exposure for Businesses

    Read More
    A chart of deleted reviews with one spike on September 17th beside a review list where two reviews are gone, above four points: the spike, seven reasons, appeal, and defamation or spam

    Sep 26, 2024

    Google and Deleted Reviews

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    Google Business Profile card with call, directions and website buttons, and four key points: core signals, reviews, accurate data and performance

    Aug 23, 2024

    Increase Google Business Profile Traffic

    Read More
    Profile photos with auto images turned off, flowing into a local ad; key points: why it matters, upload photos, auto images off, central control

    Aug 16, 2024

    How to Control Images in Google Ads Local Ads

    Read More
    Business profile with a Message button connected through WhatsApp and SMS to a customer chat, with engagement, response rates, credibility and one dashboard key points

    Jul 22, 2024

    Revolutionise Customer Communication with New WhatsApp and SMS Integration for Google Business Profiles

    Read More
    A search bar with a typed keyword above review cards that highlight it, next to four steps: reviews, keyword, rating and AI reply

    Jul 8, 2024

    Google Reviews Search: Find Reviews by Keyword, Name & More

    Read More
    A large clock above two review paths: one goes live in minutes, the other is held for review while four checks run, covering content, reviewer, moderation and verification

    Jun 26, 2024

    How Long Does It Take for a Google Review to Post?

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    Category set with a primary category and additional categories leading to search results that show the business, with four key points: why they matter, primary category, additional categories and API users

    Jun 25, 2024

    Mastering Apple Business Connect Categories

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    Illustration of a business address form and steps to update an address on Google

    Jun 17, 2024

    How to Change a Business Address on Google?

    Read More
    Place data with map, hours, reviews and photos passing through an LLM into a generative summary with nearby dining and shopping; key points: generative summaries, area context, business categories, profile signals

    Jun 14, 2024

    Unlocking Local SEO Success with Search Generative Experience and Gemini

    Read More
    Three linked cards showing a listing selected, a settings menu with a remove option and a confirm dialog with a green tick, titled How to Delete a Business on Google

    Jun 14, 2024

    How to Delete a Business on Google?

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    Illustration of a business profile with a Get verified button and four verification methods

    Jun 14, 2024

    How to Verify Your Business on Google?

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    Speaker and audience at a local SEO talk leading to the recorded video; key points: vibrant atmosphere, second time, watch the video, thank you

    Jun 4, 2024

    Our Local SEO Talk at BrightonSEO April 2024

    Read More
    Business Connect dashboard listing locations with arrows out to hours, photos, search and messages, with four key points: unified management, real-time updates, enhanced visibility and communication

    May 24, 2024

    Exploring Apple Business Connect

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    Places API data with Gemini feeding a local answer with place summary, area overview and review insights, with place discovery, area overviews, review insights and more attributes key points

    May 16, 2024

    How to rank in Local SGE: Enhance Your Local Visibility with Gemini for Places API

    Read More
    Showcase with a photo and order button leading to a place card with map, star rating and order and reserve action links, with four key points: action links, Quick-Links, App Clips and Showcases

    May 14, 2024

    Apple Business Connect: New feature alert for Local Businesses

    Read More
    Illustration of an all-locations dashboard connected to individual location cards

    May 14, 2024

    Conquer Local Search: Multi-Location Local SEO Software for Business Growth

    Read More
    Software marketplace listing with a highlighted top software entry and an award badge, with feature set, ease of use, customer support and value for money key points

    May 13, 2024

    GMBapi Earns Recognition as a Top Online Reputation Management Software for 2024 by Tekpon

    Read More
    Operations, customer care and marketing teams feeding review replies, leading to better star rating, local rank and trust; key points: online reputation, local rank, trust, joint ownership

    Apr 29, 2024

    Why Replying to Google Reviews is a Quick Win: Proof Points for Omnichannel Marketers.

    Read More
    A partner badge with a gold star between a top 3% ranking chart and a partners directory listing, above three points: top 3% ranking, enhanced visibility and exclusive benefits

    Mar 5, 2024

    Up Analytics Achieves Google Premier Partner Status in 2024

    Read More
    A stock feed with VIN, model, mileage and price feeding a search window with two vehicle ad cards, above four points: advantages, policies, getting started and stock feed

    Feb 28, 2024

    The Ultimate Guide to Google Vehicle Ads for Car Dealerships

    Read More
    Apple listing card with map and action buttons next to a Google listing card with search bar, map and star rating, with four key points: Apple challenges, Google leads, Google first and users benefit

    Feb 8, 2024

    Navigating Europe’s local business Landscape: Apple vs Google

    Read More
    Conversational search bubbles leading to three recommended places with photos and star ratings, with four key points: AI discovery, refined search, Local Guides and reviews and photos

    Feb 7, 2024

    Google Maps Integrates AI-Powered Local Business Search with Local SEO

    Read More
    Cover for "Unlocking local SEO success in 2024: A guide to new developments" showing a business profile with an offer tag leading to the top of the search results

    Dec 29, 2023

    Unlocking local SEO success in 2024: A guide to new developments

    Read More
    Cover for "Why an Updated Google Business Profile is Crucial for Waze" showing a business profile with address, hours and phone details leading to a Waze route map

    Dec 19, 2023

    Why an Updated Google Business Profile is Crucial for Waze

    Read More
    Illustration of an opening hours card leading to local results where open businesses are listed above a closed one, with four key points: ranking factor, mobile and desktop, sector differences and manipulation

    Dec 13, 2023

    Opening hours as a ranking factor for Google Business Profiles

    Read More
    Electric vehicle with a low battery leading to a charging station card showing compatibility, charger speed and last used, with four key points: compatible, charger speed, last used and Places API

    Nov 7, 2023

    Reduce charging anxiety with even more EV information on Google Maps

    Read More
    Social profile link list with an add profile button leading to a local result with map, star rating and a Today event label, with four key points: one per platform, direct URL, visibility signal and local results

    Oct 26, 2023

    Google lets businesses add Social Media Links to their profiles

    Read More
    A faded old business profile card and a full-color updated one joined by four completed steps: logo and photos, location names, brand posts and listing URLs, with a short row of location pins labeled all locations updated

    Oct 17, 2023

    Rebranding multi-location Google Business Profiles: A step-by-step guide

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    Online order, delivery, local store and pick-up channels feeding one business profile; key points: primary category, review management, profile completeness, business insights

    Oct 3, 2023

    Google My Business for an Omnichannel Approach

    Read More
    A grid of photos being uploaded to several business locations at once, with the steps select media, select label, select locations and submit

    Sep 26, 2023

    Bulk uploading images to your multi-location GBP account

    Read More
    Market share in Europe donut with a large Google share and a small Apple share, beside map impression lines where Apple grows faster; key points: impressions and actions, maps-only view, search impressions, when to invest

    Sep 8, 2023

    Apple Business Connect vs. Google Business Profile: The battle for market share in Europe

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    Google reviews with reply buttons leading to a higher average rating, with brand voice, timely replies, average rating and conversion rate key points

    Aug 23, 2023

    Nine reasons why multi-location businesses should respond to Google reviews

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    Illustration of a business profile with product tiles branching into buy online or visit the store, with four key points: omnichannel, single feed, inventory sync and linking steps

    Jul 21, 2023

    The why and how of Product integration in Google Business Profiles

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    Illustration of five ranked Yext alternatives with monthly prices

    Jul 12, 2023

    5 Best Yext Alternatives Ranked by Price

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    A list of services with an add button leading to a business profile showing service chips, with the benefits visibility, detailed info, customer experience and competitive edge

    Jul 6, 2023

    Uploading Services to your multi-location GBP account

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    Services list flowing into top search results and then call, website and quote actions; key points: enhanced visibility, improved user experience, increased conversion rate, competitive advantage

    Jun 30, 2023

    Why Adding Services to Your GBP Listing Matters

    Read More
    Star-rated reviews analysed into a sentiment split with positive and negative topics and a rising history line; key points: positive or negative, key topics, sentiment history, act quickly

    May 18, 2023

    Deeper Customer Insights: Sentiment Analysis for Google Business Profile Reviews

    Read More
    Cover for "Why are the stats of my Google Business profile listings dropping?" comparing before and now bar charts, with searches, views, direction requests and unique users

    May 10, 2023

    Why are the stats of my Google Business profile listings dropping?

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    A cloud of search queries leading to three places to use them: posts, description and website, with steps from Insights to export

    Apr 12, 2023

    How to extract Keywords from Google My Business

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    Product feed flowing into a local ad on a map result, with Place Pages, Search and Maps, Text ads and Create a feed as key points

    Mar 22, 2023

    Online-conversion Local Ads (OLA)

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    Cover for "ChatGPT replies to Google Reviews" showing a five-star customer review answered by a ChatGPT suggested reply, with four tips for replying

    Jan 20, 2023

    ChatGPT replies to Google Reviews

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    Insights card leading to a Performance API card with keyword search and Maps, Search and Mobile chips, then a Page actions card, with four key points: insights, Performance API, keywords and page actions

    Jan 9, 2023

    Google Business Profile API updates in 2023

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    A Google Business post with Update, Offer and Event tabs pointing to a business profile, above four ways posts help: local SEO, six months, search and maps

    Jan 2, 2023

    How to create perfect Google Business Posts and how they impact SEO

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    Illustration of a Google review card and review volume chart for the importance of Google reviews for local visibility

    Mar 25, 2022

    The Importance of Google Reviews for Local Visibility

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    Product and service cards feeding into a business profile with product tiles and service chips, with key points products, services, product posts and multiple locations

    Mar 16, 2022

    How to add Products and Services to Google Business Profile?

    Read More
    Illustration of an award rosette next to a ranked list of local SEO agencies with one highlighted, and four highlights: recognition, local SEO, GMB reporting and client growth

    Feb 1, 2022

    We are recognised as a top Local SEO Agency

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    A search bar with the words my business above three cards for claiming and verifying, messaging and call history, over four points: new name, search and maps, multi-location and new features

    Nov 5, 2021

    Is Google My Business gone?

    Read More
    Impressions, photos and calls feeding into one business report with a bar chart and trend line, with four key points: insights, bulk download, date range and optimisation

    Sep 29, 2021

    How do I create a Google Business Report?

    Read More
    A new Google Post with a photo, short title, emoji and call button being posted to several locations, with the techniques add visuals, short title, emojis and CTAs

    Jul 23, 2021

    10 Techniques for creating eye-catching Google Posts

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    Cover for "How Google Maps is involving users to improve listings" showing photo updates, community challenges and missing roads, with four ways to contribute

    Jul 7, 2021

    How Google Maps is involving users to improve listings

    Read More